Paying for your order
Stone Pelorus accepts Mastercard, Visa, Discover, American Express, Diners Club, Google Pay and Apple Pay. Digital wallet buttons appear on compatible devices and browsers when the wallet is available for your checkout.
All product prices and order charges are in United States dollars (USD). Any applicable sales tax is calculated using your delivery address and shown before you place the order. Review the final checkout total before authorizing payment. Stone Pelorus does not add a separate payment-processing surcharge.
Authorization and payment confirmation
Payment is authorized and collected when you place your order. Your order confirmation identifies the items purchased and the amount charged. A confirmation email acknowledges receipt of your order; order acceptance is explained in the Terms of Service.
If a payment is declined, check the billing address, card details and available funds, or contact your card issuer. Avoid repeatedly submitting the same payment while a transaction is pending. If your bank shows a charge but no order confirmation has arrived, email support@stonepelorus.com with the order details and payment date. Do not email a full card number, security code or account password.
Your bank may temporarily reserve funds for an unsuccessful or canceled authorization. The bank controls when that hold is released. Any currency-conversion or other fees charged by your own financial institution are separate from charges made by Stone Pelorus.
Payment security
Checkout uses Shopify and the applicable payment providers to process payment information. Stone Pelorus may request limited information to resolve an address mismatch or suspected unauthorized transaction, but will not ask you to send your card security code by email.
Contact Information
Email: support@stonepelorus.com
Phone: +1 (507) 850-5163
Address: 611 W 11th St, Covington, KY 41011, US.
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC−5), excluding public holidays.